Procedures . . . .

 "Welcome to your information center"

PREA: Prison Rape Elimination Act
Department of Homeland Security PREA standards
PREVENTING SEXUAL ABUSE AND SEXUAL MISCONDUCT
Details Click Here

Source ICE  Gov. Website - Farmville

Freedom of Information Act (FOIA):

All FOIA and Privacy Act requests must be submitted on form G-639 (Freedom of Information / Privacy Act Request) or in letter format. All requests must contain the original, notarized signature of the subject in question. Please complete the form G-639 thoroughly and if writing a letter, be sure to include the full name, any other names used, date of birth, place of birth, A-number of the alien you are seeking information about, as well as your full name, address, and telephone number, so that we may contact you if we have any questions. Mail your FOIA or Privacy Act request to: U.S. Immigration and Customs Enforcement  Freedom of Information Act Office 800 North Capitol Street, NW, Room 585  Washington, D.C. 20536 Phone – 1-866-633-1182  Email – ICE-FOIA@dhs.gov   Link to form G-639 (Printable pdf) and INSTRUCTIONS

Finding the Status of a Case:

Immigration Court

For information about a matter before the immigration court, you may call 1-800-898-7180 to speak with them directly. Applications for relief from removal, and other applications requested by the immigration judge must be filed directly with the immigration court.

 For information about a matter before the Board of Immigration Appeals (BIA), you may call (703) 605-1007 where you can obtain automated information or speak with a live representative during office hours

Legal Help:

Click the link for a list of pro bono representatives  nationwide who might be able to assist you. http://www.justice.gov/eoir/probono/freelglchtVA.pdf   Update July 2014

  Press/Media:

The Facility has a responsibility to protect the privacy and other rights of detainees and members of the staff. Therefore, interviews will be regulated to ensure the orderly and safe operation of the Facility. Ordinarily, live television or radio interviews will not be permitted in the facility. Press should contact the ICE Office of Public Affairs at (202) 732-4242 for further information.

Personal Interviews

 A news media representative who desires to conduct an interview with a detainee must apply in writing to the Washington Field Office, Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the rules and regulations of the facility as provided to that person by staff.

Detainee Consent

 A detainee has the right not to be interviewed, photographed, or recorded by the media. Before interviewing, photographing, or recording the voice of a detainee, a visiting representative of the media must obtain written permission from that individual.

Immigration Bonds:

These bonds are posted when a person has been placed into removal proceedings while in the United States.

The person supplying the bond money must show proof of identity (valid US Government issued picture identification) and lawful immigration status.

This person (the obligor) is responsible for ensuring that the alien presents himself before an officer or agent of this agency whenever a request is made. For bond information, please call (703) 285-6200 and press 3.

To post an immigration bond for an alien being detained by ICE, you must bring the full name of the detainee and alien registration number to one of the following bond posting locations:

Fairfax Office  
2675 Prosperity Ave,  C-Level  Fairfax, VA 22031 

Richmond Office  
9200 Arboretum Parkway  Suite 140  Richmond, VA 23236  
804-330-8250

Bonds can be posted in either office, Monday through Friday (except public holidays) between the hours of 9:00 a.m. and 3:00 p.m. Acceptable forms of payment are Cashier's Check from a bank or Postal Money Order. These must be made payable to the "U.S. Department of Homeland Security".

For further questions about bonds, please contact the Debt Management Center:

Debt Management Center  Attention:
Bond Unit  
P.O. Box 5000  
Williston, VT 05495-5000  

Telephone: (802) 288-7600

 Fax: (802) 288-1226

Sending Mail:

Letters sent to detainees must include the last four digits of the detainee’s A-number (Alien Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

Sending Money:

If detainees receive money orders in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.

Sending Packages:

Detainees may not receive packages of any kind without prior approval. Packages received without approval will be returned to the sender. If there is no return address, the package will be deemed contraband and disposed of.

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Calling a Detainee: 'Urgent Message'

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (434) 395-8114, Extension 1000, and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Comments and/or Complaints:

We strive to provide quality service to people in our custody, their family, friends, and to their official representatives. If you believe that we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to:

Field Office Director, Enforcement and Removal Operations
 U.S. Immigration and Customs Enforcement
 2675 Prosperity Avenue  Fairfax, VA 22031

If you feel that an ICE employee or contract services employee mistreated you and wish to make a complaint of misconduct, you may: Contact the Field Office Director at: Field Office Director, Enforcement and Removal Operations

 U.S. Immigration and Customs Enforcement  
2675 Prosperity Avenue  Fairfax, VA 22031  
(703) 285-6301

Write the Office of Professional Responsibility: Director,

Office of Professional Responsibility  
U.S. Immigration and Customs Enforcement  
P.O. Box 14475  Pennsylvania Ave,
NW  Washington, D.C. 20044

Contact the Joint Intake Center:
Phone Number: 1-877-2INTAKE
 Email: Joint.Intake@dhs.gov 

You may also contact the Department of Homeland Security,
Office of Inspector General:
245 Murray Drive, Building 410 Stop: 2600
 Washington, D.C. 20528
Phone Number: 1-800-323-8603
 Fax: 202-254-4292  
Email: DHSOIGHOTLINE@DHS.GOV

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